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CS-03Engagement File

Retail Distribution

A regional warehouse and distribution network with appointment-based store delivery, cluster milk-runs and dock-slot compliance reporting back to the retailer.

Sector
Retail
Lanes
RDC → 180 stores
Duration
7 months
Status
Sample engagement
Retail Distribution — sample engagement

The challenge

Multiple store locations replenished directly from a single distribution centre, with vehicles arriving outside dock windows and being turned away. Rejected runs were repeated the next day, doubling cost on the same stock.

The solution

A regional warehouse and distribution network with appointment-based store delivery, cluster milk-runs and dock-slot compliance reporting back to the retailer.

What We Did

Sequence of work

Services applied

  • Warehousing
  • Freight Transportation
  • Supply Chain Management
  1. 01

    Store base clustered by geography and delivery window.

  2. 02

    Two regional distribution centres opened to shorten the final leg.

  3. 03

    Appointment booking integrated with each store’s dock calendar.

  4. 04

    Milk-run sequencing built per cluster rather than per store.

  5. 05

    Dock-slot compliance reported weekly with rejection reasons.

Outcome

97%
Dock-slot compliance across the store base
2 RDCs
Regional centres shortening the final leg
Cluster runs
Milk-run sequencing replacing point-to-point trips

Demo DataDemo case studies. These are illustrative scenarios created for this website build — they do not describe real clients, engagements or verified results.

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